1. Informações do Curso
1.1 Formato:
1.2 Objetivo
1.3 Alunos
1.4 Apresentação de Ferramentas
2. Inteligência Competitiva e Organizacional
2.1 Aluno: Bebeto
2.2 Dia: 09/03
2.3 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Referencial Teórico: Introdução, págs:33-50.
2.4 Tarapanoff, K.; Inteligência Competitiva e Organizacional; O Contexto da Mudança -págs:51-58
2.5 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Gestão da Informação e do Conhecimento, págs:112-140.
2.6 Harvard Business School – A Note on Knowledge Management – PDF
3. O que é GC
3.1 Aluno: Alexandre
3.2 Dia: 09/03
3.3 Tiwana, Amrit; The Knowledge Management Toolkit; 1. Introduction; págs: 3-22
3.4 Tiwana, Amrit; The Knowledge Management Toolkit; 2.The Knowledge Edge págs: 23-54
4. Outros Conceitos e Técnicas
4.1 Aluno: Todos entregam dia 11/03, e o grupo de DSC. apresenta sumário no dia 16/03
5. Informação e Conhecimento
5.1 Aluno: Amanda
5.2 Dia: 11/03
5.3 Tiwana, Amrit; The Knowledge Management Toolkit; 3. From Information to Knowledge; págs: 55-79
5.4 Stenmark, D. (2001) The Relationship between Information and Knowledge,in Proceedings of IRIS 24, Ulvik, Norway, August 11-14. PDF
5.5 Knowledge Has to Do with Truth, Goodness, and Beauty-Entrevista Nonaka
6. Introdução ao Conhecimento Organizacional
6.1 Aluno: Bruno Kinder
6.2 Dia: 11/03
6.3 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer- What is Organizational Intelligence?- págs:1-10
6.4 Liebowitz, Jay – Knowledge Management Handbook – The Current State of KM -págs:1-2 a 1-22
6.5 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Gestão de Conhecimento: Conceitos e Modelos -págs:93-109
7. Introduzindo GC
7.1 Aluno: Camille
7.2 Dia: 16/03
7.3 Tiwana, Amrit; The Knowledge Management Toolkit; 4.The 10 Step KM Roadmap págs: 99-111
7.4 Liebowitz, Jay – Knowledge Management Handbook – Introducing KM into the Enterprise -págs:3-1 a 3-41
7.5 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer-Developing a Knowledge Management Capability -págs: 55-62
8. Criação e Disseminação do Conhecimento Organizacional
8.1 Aluno: Daniela
8.2 Dia: 16/03
8.3 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer- Creating Knowledge- págs:11-17
8.4 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer- Capturing and Storing Knowledge- págs:19-30
8.5 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer- Transforming Organizational Learning into Organizational Learning - págs:31-36
9. Conhecimento Organizacional
9.1 Aluno: Flavio
9.2 Dia: 18/03
9.3 Davenport, Thomas; Prusak, Laurence – How Organizations Manage What They Know – What Do We Talk about When We Talk about Knowledge?-págs:1-24
9.4 Davenport, Thomas; Prusak, Laurence – How Organizations Manage What They Know – The Promise and Challenge of Knowledge Markets?-págs:25-51
10. Capital Intelectual
10.1 Aluno:Gabriel
10.2 Dia: 18/03
10.3 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Intellectual Capital = Competence X Commitment – págs:126 – 144.
10.4 Liebowitz, Jay – Knowledge Management Handbook – Intellectual Capital and Knowledge Creation: Towards an Alternative Framework-págs:8.1-8.16
11. Capital Intelectual
11.1 Aluno: Guilherme Figueiredo
11.2 Dia: 23/03
11.3 Managing intellectual capital in a professional service firm: exploring the creativity–productivity paradox, Management Accounting Research, Volume 15, Issue 1, March 2004, Pages 7-31 Linda Chang and Bill Birkett
11.4 Creating social and intellectual capital through IT career transitions, The Journal of Strategic Information Systems, Volume 12, Issue 2, July 2003, Pages 91-109 Blaize Horner Reich and Michelle Lynn Kaarst-Brown
12. Criando Conhecimento
12.1 Aluno: Halisson
12.2 Dia: 23/03
12.3 Davenport, Thomas; Prusak, Laurence – How Organizations Manage What They Know – Knowledge Generation?-págs: 52-67
12.4 Nonaka, Ikujiro; Ichijo, Kazuo; Krogh, Georg Von – Enabling Knowledge Creation – Strategy and Knowledge Creation – págs: 69-99
13. Ativos Intelectuais
13.1 Aluno: Jairo
13.2 Dia: 25/03
13.3 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Capitalizing on Intellectual Assets– págs:346– 366.
13.4 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Information 101: it´s not what you know, it´s how you know it págs:340– 345.
14. Captura e Transferência do Conhecimento
14.1 Aluno: José Nogueira
14.2 Dia: 25/03
14.3 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer- Combining, Transferring, and Distributing Knowledge – págs:37-47
14.4 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Capturing and Packaging Knowledge– págs:211 – 220.
14.5 Davenport, Thomas; Prusak, Laurence – How Organizations Manage What They Know – Knowledge Codification and Coordination? -págs:68-87
15. Papéis e Aprendizado
15.1 Aluno:Juliana
15.2 Dia: 25/03
15.3 Davenport, Thomas; Prusak, Laurence – How Organizations Manage What They Know – Knowledge Roles and Skills?-págs:88-106
15.4 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Why Knowledge Programs Fail: A CEOS´s Guide tp Managing Learning págs: 262-279
16. Cultura
16.1 Aluno:Luiz Lopes
16.2 Dia: 30/03
16.3 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer-Building a Continuous Learning Culture -págs: 41-48
16.4 Liebowitz, J.; Building Organizational Intelligence: A Knowledge Management Primer-Culture: the Key Ingredient -págs: 49-54
16.5 Dignum, Virginia – Towards a People-Oriented Knowledge Management Environment – Eletronic Evolution: From Technical Communication to Knowledge Management – PDF
17. Contexto e Monitoramento
17.1 Aluno:Marcelo
17.2 Dia: 30/03
17.3 Tarapanoff, K.; Inteligência Competitiva e Organizacional; O Contexto Organizacional -págs:59-89
17.4 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Monitoramento Ambiental -págs:93-109
18. Ensino e Aprendizado Organizacional
18.1 Aluno: Marisa
18.2 Dia: 06/04
18.3 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Shedding Light on Knowledge Work – págs:157 –167
18.4 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – The teaching Organization – págs: 326 – 339
19. Memória Organizacional
19.1 Aluno: Vinicius Von Held
19.2 Dia: 06/04
19.3 Abecker, Andreas et al. – Toward a Technology for Organizational Memories - Papel
19.4 Andreas Abecker, Stefan Decker - Organizational Memory: Knowledge Acquisition, Integration, and Retrieval Issues – PDF
20. Comunidades de Prática
20.1 Aluno: Mutaleci
20.2 Dia: 13/04
20.3 Knowing in Community:10 Critical Success Factors in Building Communities of Practice
20.4 Wenger, E., McDermott, R. and Snyder, W.M. (2002). "Seven Principles for Cultivating Communities of Practice". Cultivating Communities of Practice: A Guide to Managing Knowledge, Harvard Business School Press, 2002 - PDF
21. Colaboração
21.1 Aluno: Rafael Brand
21.2 Dia: 13/04
21.3 Sveiby - Why Collaborate? - http://www.sveiby.com/articles/Whycollaboration.htm
21.4 Wunram, Michael - Prerequisites and enablers for inter-organisational Knowledge Management - Proceedings of 20th CAD-FEM Users’ Meeting 2002, Friedrichshafen, Germany, October 9-11,2002.- PDF
21.5 Saunder, Vance – Collaborative Enterprise Environments - PDF
22. Forças de Porter
22.1 Aluno: Ricardo Balbi
22.2 Dia: 15/04
22.3 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Gestão de Conhecimento: Forças de Porter -págs:167 – 188.
22.4 Arons, Hank et al. - A Knowledge Base Representing Porter's Five Forces Model – PDF
22.5 Larsen, Michael - Strategizing for Distributed Knowledge Management – PDF
22.6 Zack, Michael - A Strategic Pretext to Knowledge Management - PDF
23. Fatores Críticos de Sucesso
23.1 Aluno: Rodrigo Azevedo
23.2 Dia: 15/04
23.3 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Gestão de Conhecimento: Fatores Críticos de Sucesso -págs:189 – 208.
23.4 Critical Success Factors for Strategic Thinking That Works - PDF
24. SWOT
24.1 Aluno: Rodrigo Henrique
24.2 Dia: 20/04
24.3 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Gestão de Conhecimento: SWOT -págs:209-226.
24.4 Strategic development and SWOT analysis at the University of Warwick, European Journal of Operational Research, Volume 152, Issue 3, 1 February 2004, Pages 631-640 Robert G. Dyson
25. Benchmarking
25.1 Aluno: Rogea
25.2 Dia: 20/04
25.3 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Gestão de Conhecimento: Benchmarking-págs:241-264
25.4 Okunoye, Adekunle - Benchmarking Knowledge Management in Developing Countries: Case of Research Organizations in Nigeria, The Gambia, and India - PDF
26. Balanced Scorecard
26.1 Aluno: Sergio Assis
26.2 Dia: 27/04
26.3 Tarapanoff, K.; Inteligência Competitiva e Organizacional; Gestão de Conhecimento: Balanced Scorecard-págs:227-240.
26.4 Kaplan, Robert et Al. - Using the Balanced Scorecard as a Strategic Management System – PDF
26.5 Rezende, Jose Francisco – Balanced Scorecard e a Gestão do Capital Intelectual. Cap. 5 Pag. 55-60
27. Métricas
27.1 Aluno: Tayana
27.2 Dia: 27/04
27.3 Kaplan, R.S.; Norton, D. - Medindo a Prontidão Estratégica de Ativos Intangíveis - Harvard Business Review, Fevereiro 2004, pag. 38-49
27.4 Tiwana, Amrit; The Knowledge Management Toolkit; 14. Metrics for Knowledge Work-págs: 342-377
28. Aplicações da GC
28.1 Indústria
28.1.1 Aluno: Vinicios Batista
28.1.2 Dia: 29/04
28.1.3 Tiwana, Amrit; The Knowledge Management Toolkit; 15.Case Studies págs: 451-465
28.1.4 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Knowledge Management Killer App- – págs:394 - 403
28.1.5 Woods, John; Cortada, James – The Knowledge Management Yearbook (1999-2000) – Using AI in KM: Knowledge Bases and Ontologies – págs: 404 - 416
28.2 GC em RH
28.2.1 Aluno: Mauricio Lima
28.2.2 Dia: 29/04
28.3 Pesquisa Científica
28.3.1 Aluno: Wladmir
28.3.2 Dia: 29/04
29. Apresentação das Monografias
29.1 18/05/2004
29.2 20/05/2004
30. LINKS
30.1 Sveiby – What is Knowledge Management? , http://www.sveiby.com/articles/KnowledgeManagement.html
30.2 Sveiby - Intellectual Capital and Knowledge Management - http://www.sveiby.com/articles/IntellectualCapital.html
30.3 Webber, Alan - Japanese-Style Entrepreneurship: An Interview with SOFTBANK'S CEO, Masayohi Son - PDF
30.4 HIROTAKA TAKEUCHI - Beyond Knowledge Management: Lessons from Japan - http://www.sveiby.com/articles/LessonsJapan.htm
30.5 Havard Business School - McKinsey & Company
30.6 Havard Business School - KM at Anderson